Privacy Policy

Effective Date: March 15, 2026

Welcome to the Privacy Policy of Puntit Casino ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services in the United Kingdom. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, and other registration details.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect your personal data through various methods, including:

When you register an account or update your profile on our website.
When you make deposits, withdrawals, or engage in gaming activities.
Through cookies and similar tracking technologies when you visit our website.
When you contact our customer support or respond to surveys.

3. Use of Your Information

We use your personal data for the following purposes:

To provide and maintain our services, including account management and payment processing.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To improve our website, products, and services.
To communicate with you, including sending important updates, promotional offers, and customer support messages.
To detect, prevent, and investigate fraud or other illegal activities.
To comply with legal obligations and enforce our terms and conditions.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and preventing fraud, provided these do not override your rights.

5. Sharing Your Information

We may share your personal data with:

Third-party service providers who assist us in operating our website and services, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies as required by law.
Affiliated companies within our group for business purposes.
Other parties involved in the provision of our services, such as gaming platform providers.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this means your data will be retained for a minimum of 7 years following the end of your relationship with us, in accordance with regulatory requirements.

9. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access your personal data.
The right to correct inaccurate or incomplete data.
The right to erase your personal data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

To exercise your rights, please contact us using the details provided below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. For more information, please see our Cookie Policy.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Puntit Casino
Email: [email protected]
Postal Address: Puntit Casino, 45 King Street, London, W1B 5RL, United Kingdom
Phone: +44 20 7946 0958

Thank you for trusting Puntit Casino with your personal data.